Transforming customer feedback into new products with InsightGPT
Collecting and acting on product feedback is essential for innovation. With YouFeed by i²d, testers can quickly share thoughts via a QR code or NFC placed on the product. Feedback is uniquely tied to each user and analyzed in real time through InsightGPT, mapped to KPIs defined with the client. The system categorizes responses by product type, offering clear, actionable insights for R&D. Forms are customizable and auto-filled for ease of use, and all data integrates seamlessly with CRMs like Salesforce, making it easier for R&D teams to take quick, informed action.
