YouFeed
Refine your listening strategy through your products, making them direct channels with the user to collect real-time feedback.
Give your customers an easy way to give you feedback by placing a touchpoint directly on your products
What is YouFeed
YouFeed is a customisable solution that allows easy feedback gathering. It is thought to be a powerful tool for understanding users, who they are, what they buy and what they think. Business with YouFeed can gain information to build loyalty and a contact with the user, feedback on products, qualitative and quantitative data.
Customer needs and pain points
Interaction with the product
- Users need an easy access to a platform to leave a review
- Businesses don’t have access to users’ needs and pain points
- No need for third-party review platforms
Feedback
Gather real-time feedback from users
- Customers share feedback while interacting with your product, not just afterward.
- Valuable insights are gathered throughout the product’s lifecycle from the purchase to the final use.
- Easy and immediate feedback collection improves customer experience.
Customer loyalty
Engage your clients
- Reward users for leaving feedback
- Real-time support helps customers make better purchase decisions
- Strengthens customer relationships through continuous engagement
InsightGPT
Analyze data with AI
- InsightGPT centralizes data from YouFeed and other sources
- Custom dashboards analyze product and user trends, using Retrieval Augmented Generation
- Helps refine products and improve services to meet customer needs
Actionable insights
Enhance your product
- Integrate user insights into R&D, design, and marketing decisions
- Identify patterns, needs, and pain points at scale, enabling smarter updates, new features, and better customer satisfaction
- Build detailed user profiles enriched with behavior, preferences, and feedback data, helping you make more targeted and effective product decisions
YouFeed step by step:
Place NFC or QR codes on items or in site (stores, fair stands). Users will be able to open YouFeed directly on their smartphones and instantly leave a voice feedback about their experience with the store and the products.
As soon as the user leaves feedback, businesses can see it through our platform and the data is analyzed by InsightGPT.
When the user leaves a review, YouFeed provides them with purchase assistance based on their feedback. Users also earn points as a reward for leaving reviews.
By placing a touchpoint on your product, users will be able to give feedback both during and after usage. This allows businesses to gain a complete understanding of the product journey, from the first impression to long-term usage, collecting valuable user data.
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